April 2023 Newsletter
General Housekeeping
Payment Policy
In an attempt to “keep up with the times” and streamline our check-out process - CAC will no longer be accepting cash or checks as payment. We do offer payment via credit/debit card, Care Credit, and Apple Pay. We appreciate your understanding in this transition!
Prescription Return Policy
In accordance with Virginia state law, Clarendon Animal Care is prohibited from allowing the return/refund of any prescription medication once it has left our facility. Additionally, all controlled substances are non-refundable once they have been prescribed. If you have old or unused medications, please visit the Arlington VA Government website for disposal locations.
Outside Prescription Request Policy
Is your pet on regular medication from an outside pharmacy? Remember to be prepared with refills, as these can take up to 5 business days on our end to process, in addition to the processing and shipping time from the online pharmacy. Additionally, there are some online pharmacies that are not equipped to handle our faxed requests so it may be necessary to pick up a written prescription directly from our office. Please review our prescription page for further information!
Pet's Photo on ezyVet
Please take a moment to upload your pet’s photo to the ezyVet portal so we have your favorite picture in your pet’s medical records. You can also navigate to the "MAKE AN APPOINTMENT / PET PORTAL" button on the homepage of the Clarendon Animal Care website.
Monthly Reminder
If you are no longer a CAC client, please contact us so we can deactivate your account and send records to your new hospital. You can also log into our Patient Portal to confirm and update information.
Vaccine Certificates
Reminder that you can access your pet’s vaccine status on the patient portal - unfortunately, the system does not allow a download of it but feel free to screenshot the vaccines or “right click” the page and print for reference; if you need a PDF or physical copy of the vaccine certificate, please contact the clinic!
Housetraining - With Patience, Persistence, and Practice, Practice, Practice!
It seems pretty simple right - your dog has to go to the bathroom, they let you know, you take them out, and they do their business; but what about when it isn’t? While housetraining is something most dog owners go through, not every dog or family is as successful with it as another - for a variety of reasons and factors from health issues, behavioral concerns, or ineffective training methods.
Take a look at this article for tips and tricks on house training, along with a note of what not to do, and how to make the best plan for you and your pet!
Laser - Light Amplification by Stimulated Emission of Radiation - Therapy
While CAC staff loves rocking the green sunglasses, there’s actually a plethora of other good reasons to use cold laser therapy for your pet! The cold laser therapy works on a specific wavelength of infrared and near-red light that improves oxygen delivery to the tissues, healing time, reduces pain, increases circulation, and decreases swelling which makes it useful for post-surgery, pets with joint or mobility issues, and even infections!
Check out this page on our website for a look into what exactly cold laser therapy is, how it is performed what it can treat, and other benefits!
DVM Blog Post Highlight - Deciduous Teeth
In this month’s DVM Blog post, Dr. Carr looks at deciduous (baby) teeth and the problems they can cause! While most of us function on the assumption that “they’re baby teeth, they’re meant to fall out!” - there are actually concerns for deciduous teeth that don’t fall out in time or become broken before they have the chance; as this can lead to a breeding ground for infection or force the incoming adult tooth to grow in abnormally and may require surgical extraction.
Fear Free Tip of the Month
Just like babies, puppies and kittens need to be taught, socialized, and exposed to new people, things, and environments to help them grow into a successful family member! So how do you do that? Check out this kitten socialization and this puppy socialization bingo checklist for a fun, interactive way for you and your family to keep track of all the new exposures your tiny fur baby is getting and to ensure they are fully socialized and ready to thrive in the world!