November 2022 Newsletter

General Housekeeping

Payment Policy

In an attempt to “keep up with the times” and streamline our check-out process – CAC will no longer be accepting cash or checks as payment. We do offer payment via credit/debit card, Care Credit, and Apple Pay. We appreciate your understanding in this transition!

Prescription Return Policy

In accordance with Virginia state law, Clarendon Animal Care is prohibited from allowing the return/refund of any prescription medication once it has left our facility. Additionally, all controlled substances are non-refundable once they have been prescribed. If you have old or unused medications, please visit the Arlington VA Government(goes to new website)(opens in a new tab) website for disposal locations.

Outside Prescription Request Policy

Is your pet on regular medication from an outside pharmacy? Remember to be prepared with refills, as these can take up to 5 business days on our end to process, in addition to the processing and shipping time from the online pharmacy. Additionally, there are some online pharmacies that are not equipped to handle our faxed requests so it may be necessary to pick up a written prescription directly from our office. Please review our (goes to new website)prescription page for further information!

Pet’s Photo on ezyVet

Please take a moment to upload your pet’s photo to the ezyVet portal(goes to new website)(opens in a new tab) so we have your favorite picture in your pet’s medical records. You can also navigate to the “MAKE AN APPOINTMENT / PET PORTAL” button on the homepage of the Clarendon Animal Care website.

Monthly Reminder

If you are no longer a CAC client, please contact us so we can deactivate your account and send records to your new hospital. You can also log into our Patient Portal(goes to new website)(opens in a new tab) to confirm and update information.

Positive Vet Visit Purr’spective!

As your pet’s vet, our first priority is always your pet’s health and care – which does include their stress and anxiety levels both in the clinic and on the way here! Check out(goes to new website)this article Take The Scare Out Of Care(goes to new website)(opens in a new tab) for tips and tricks on how to best destress your cat for vet visits and things you can do at home to help them develop a positive vet visit Purr’spective!

Holiday Cheer…and Chatter!

With the holiday season upon us, most will begin having family events and parties that our four legged friends may be attending but keep in mind that your pet may not be as excited to be in a loud room full people as you – even if they are loved ones who give plenty of treats and pets!

While our pets are part of our family and we want them at all the holiday family events, it’s important to remember this increase in interaction, noise, and stimulation can be overwhelming for them! Check out(goes to new website)this article How To Help Dogs Stay Calm During Noisy Events(goes to new website)(opens in a new tab) for how to help prepare your dog for holiday parties with positive exposure to sound(s) prior to the event; though you should still be offering your pet a safe, quiet, isolated space away from the noise and guests for them to relax and consulting your Vet if sedatives or anxiety medications may be needed.

DVM Blog Post Highlight – Feline Osteoarthritis: What Your Cat Isn’t Telling You!

In this month’s DVM Blog Post(goes to new website), Dr. McCrory takes a look at feline osteoarthritis – despite Vet Med progressing in terms of canine osteoarthritis the field is still working on advancing in knowing and treating feline osteoarthritis – however, this issue mainly comes from the difficulty in diagnosing felines since they do tend to hide signs of pain and some signs of discomfort can be mistaken for displeasure at being in the clinic.

Luckily, there is a new option on the market called, Solensia, which is the first and only FDA-approved treatment for pain associated with osteoarthritis in cats! This is a treatment that CAC has gotten on our shelves and begun prescribing to patients, if your cat struggles with reluctance to jump, difficulty going up and down the stairs, difficulty using the litter box, and a reduction in playful behavior and activity they may be suffering from feline osteoarthritis and should be examined by a Vet to diagnosis and begin treatment!

Fear Free Tip of the Month

With nail trims being one of the most stressful events for a pet in the clinic, we have stopped offering them except when medically necessary – however, this doesn’t mean that your pets no longer need routine nail trims!

Check out (goes to new website)How to Trim Puppy Nails Without a Fuss (goes to new website)(opens in a new tab)on the Fear Free website for tips and tricks on handling, supplies, and technique in trimming your pet’s nails at home and keeping it as un-stressful as possible for both you and your pet!